FAQ + event inquiries
Less wondering.
More celebrating.
Tell us about your date, venue, and little guests. We’ll help you choose a setup and work through the details.
Share your plans.
Start with your date, location, and the package you have in mind.
Start an inquiry ↓Check the details.
The team will review availability, space, and setup requirements.
Read common questions ↓Get ready to play.
Complete the agreed booking steps after your event details are confirmed.
Compare the packages →Your event, thoughtfully planned
Tell us about your Social.
Required fields are marked. It’s fine if some details are still coming together.
We use these details to respond to your inquiry. Please do not include payment information. An inquiry does not reserve a date.
Good to know
Your questions, answered.
What ages is soft play best for?
Our packages are designed for little guests ages 0–5. A responsible adult must supervise children whenever they use the soft play equipment or bounce house.
What is included?
The $275 Soft Play Social includes the white soft play set, ball pit and balls, foam climber and slide, crawl-through tunnel, foam rocker, mats, and fencing. The $375 Complete Social adds a white bounce house with slide.
Do you deliver, set up, and collect?
Yes. The team delivers, arranges the play area, and returns for takedown. Share your venue location to confirm service availability and delivery requirements.
Can you set up inside or outside?
Both may be possible, depending on your venue, available space, surface, and weather. Include these details in your inquiry so the team can review the setup.
How much space do I need?
Space requirements depend on your package. Tell us your available dimensions or ask the team before booking so we can check whether the setup will fit.
What if the weather changes?
Outdoor setups are weather-dependent. Rain, high winds, wet surfaces, or other unsafe conditions may require different arrangements. Contact the team as soon as possible to discuss your options.
Does an inquiry reserve my date?
No. An inquiry helps us review your plans. Your event date is not guaranteed until the team confirms your reservation and the required booking steps are complete.
What about cancellation or rescheduling?
The applicable policies are provided in your booking agreement. Review the rental terms and ask any questions before completing your reservation.
Where do you serve?
The Soft Play Social is based in Cartersville, Georgia, and serves surrounding communities. Send your event location so the team can confirm service availability.
Can I request a theme or colors?
Tell us what you have in mind. Options may vary, and the team can discuss available choices for your celebration.
Little guests. Big memories.
Let’s make it a Social.
Choose your play experience and start planning a celebration made for your little guests.
